Customer Service Promise


GO BEYOND, WITH THE RIGHT SERVICE

SERVICE WITH VALUE
SERVICE WITH TRUST
SUSTAINABLE FUTURE

SERVICE WITH VALUE

Servicing your Nissan at Crosby Park gives you exclusive access to Nissan's service benefits. Plus, you get the peace of mind that your vehicle will be treated to the highest standards, with fixed prices that are designed to be simple and fully transparent.

Mobility Solutions

We'll arrange transport for you while your car is with us. Whether you require a courtesy car, a lift home, or dropping off at your place of work, we'll do our best to keep you mobile. Charges and restrictions may apply, please ask for details.

Continuous Roadside Assistance

In the case of a breakdown or accident, every time you service your vehicle at a Nissan Dealership or Authorised Repairer, you'll benefit from RAC European Roadside Assistance cover right up until your next service is due.

0% Finance On Vehicle Repairs

Swerve the financial worries with 0% APR, spreading the cost of repairs over 1 to 9 months interest free.

Free £200 Insurance Excess Return Voucher

Get £200 off your insurance excess costs if you are involved in a future vehicle accident, no matter who you’re insured with. We’ll look after your repair claim and guarantee to use only Genuine parts. Just activate your voucher online prior to any accident and it is valid for the period shown.

SERVICE WITH TRUST

You can be confident that your Nissan is in capable hands. Every Nissan service is carried out by expert technicians to provide the same quality service and same genuine parts as we used to build your vehicle.

Genuine Parts & Expert Technicians

Nissan Genuine parts have been designed specifically for your model and come with a 1-year warranty for added peace of mind.

Our expert-trained technicians have attended specialist training courses and know everything there is to know about servicing, repairing & maintaining Nissan vehicles.

Free Video Health Check

If our trained Nissan technicians identify an issue, they'll film it and email you a personalised video, so that you can make an informed decision on any work that’s required.

Vehicle Software Updates

Be assured that every time you bring your Nissan in for a service, your vehicle software will be refreshed with the latest standard updates free of charge.

Pay Monthly Service Plans & Warranties

Nissan Service Plans offer the ability to spread the cost of servicing with fixed monthly instalments.

Anyone out of warranty can package their servicing and MOT costs, and extend their warranty, with Good-to-Go.

Add extra cover such as replacement Brake Pad & Disc cover, with Service Plan Flex

SUSTAINABLE FUTURE

Nissan’s global environmental philosophy and principles extend beyond the present. From recycling parts to increasing the use of second life EV batteries, we are focused on reducing our environmental impact and resource consumption. The aim is to contribute to a cleaner, safer and more sustainable future.

Electric Courtesy Cars

Join the electric revolution by choosing a fully electric courtesy vehicle, subject to availability on the day.

Hazardous Waste Disposable

Our dealers are committed to responsible management of hazardous waste for a more sustainable future.

Dealer Waste Recycling Programs

At Nissan we are taking steps to help build a sustainable future with our dealers via non-hazardous waste and recycling programmes.

Nissan Green Parts

Nissan are contributing to building a more sustainable future by using Genuine Nissan parts, where possible remanufactured and reused.

Reviews

First time using this dealership for my servicing, MOT and recalls. The whole process from booking in on the phone to the collection after the work was done was faultless. All staff I encountered were warm, friendly and professional. I will have no hesitation to use or recommend Crosby Park Nissan again. Thanks to all concerned.

Pete Hill

Took my Nissan Qashqai for its major service. Absolutely excellent experience from booking to collecting. Professional, friendly, knowledgeable staff. Best service experience I have ever had. They even renewed my RAC breakdown cover, washed and cleaned out my car and sanitised all the interior touch points. A Technicians video report was also sent to my email address, and a full written report included. Great value for money also. Won’t use anywhere else now. Keep it up the great work.

David Horrocks

Always get our motors from Crosby Park, have done for over 20 years and have never had any problems, after service great.

Barbara Mcgee

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